Global moves: 10 lessons in internationalisation learned on the ground

Mabílio de Albuquerque CEO Nata Pura BY Foods pastéis de nata lessons in internationalisation

Over the past few months, our CEO, Mabilio de Albuquerque, has been sharing daily insights on LinkedIn about internationalization; the result of years of experience taking a Portuguese brand to more than 37 countries.
In this article, we consolidate the 10 key lessons in internationalisation from these reflections, highlighting what it truly takes to transform a local product into a global success.

1. Mindset comes first

Before logistics, regulations, or contracts, entrepreneurs need to prepare their mindset.
Going global means embracing uncertainty, adapting faster than competitors, and turning risk into opportunity.
Without this mental shift, no export plan survives its first challenge.

2. Fear is the first invisible barrier

Regulations can be addressed with experts, but the fear of failure can paralyze a business before it even starts.
The courage to take the first step, even without all the answers, often separates the companies that stay local from the ones that go global.

3. Research is more than a plane ticket

Knowing a market doesn’t come from a flight. It requires deep study: consumer habits, cultural codes, distribution channels, and pricing psychology. You don’t “discover” a market – you study it into clarity.

4. Authenticity sells – but it must be accessible

Products with strong local identity, like the pastel de nata, can conquer the world.
The key is balancing authenticity and accessibility: keeping the essence while making it understandable and appealing to someone with no cultural references.

5. Internationalisation is less glamour and more resilience

Business trips may sound exciting, but reality is long hours, complex paperwork, and inevitable mistakes.
The reward is not the romance of the idea, but the resilience gained along the way.

6. Regulations are not obstacles, they’re maps

Food safety, labelling, or taxation rules may feel like a maze.
In fact, they are the map guiding your market entry.
Entrepreneurs who prepare and work with experts turn bureaucracy into a competitive advantage.

7. Culture matters as much as product

Negotiating in Tokyo is not the same as in Lisbon.
Understanding cultural codes, business pace, and local expectations is what ensures a product not only arrives but also stays in a market.

8. Price speaks a different language in every country

Pricing is more than math; it’s positioning.
What feels premium in one market may seem affordable in another.
Setting international prices requires cultural sensitivity, competitor benchmarks, and strategic vision.

9. Digital is often the first door to new markets

Today, the first international sale often happens online.
Social media, e-commerce, and global platforms are the new entry point.
Having a digital strategy tailored to local behaviours can open markets before the first shipment leaves the factory.

10. Resilience is the currency that never devalues

Capital funds internationalisation, but resilience sustains it.
Every setback (delays, rejections, failed launches) becomes growth only if the entrepreneur can rise again.
In the end, going global is more than business: it’s a school of life.

Mabilio’s reflections on LinkedIn show that internationalisation is not a straight line.
It is a journey of courage, research, adaptation, and resilience.
For any company dreaming of going global, these lessons are practical reminders that growth abroad requires more than product; it requires vision, culture, and humanity.

Frozen but always fresh: the science behind the cold chain

BY Foods cadeia de frio pastéis de nata cold chain Portuguese custard tart


Quality starts with temperature

Many people wonder how a frozen custard tart can taste just like the ones freshly baked in a traditional Portuguese pastry shop.
The answer lies in the cold chain – a carefully controlled process that preserves every tart from production to the moment it is baked and served.

What is the cold chain?

The cold chain is a set of storage, transport, and handling practices at controlled temperatures, designed to preserve sensitive foods.
For frozen pastries, this system ensures:

  • Crispy puff pastry texture;
  • Smooth cream without ice crystals;
  • Food safety across all international markets.

Blast freezing: the secret to extended freshness

Unlike home freezing, blast freezing quickly reduces the tarts’ temperature to around -40 °C.
This rapid process forms microscopic ice crystals that do not damage the structure of the pastry or the custard.

The result: when baked, the product is just like fresh, with the same crunch, creaminess, and aroma.

Safe storage: keeping -18 °C at all times

After blast freezing, products are stored and transported at -18 °C or lower.
Any fluctuation can compromise quality. That’s why BY Foods follows strict monitoring protocols, including:

  • Certified cold-storage chambers;
  • Transport in refrigerated containers and trucks;
  • Continuous temperature tracking, ensuring compliance with international standards.

Global logistics: how custard tarts travel worldwide

Exporting to more than 37 countries requires precise logistics.
The cold chain supports the journey from Portugal to markets as far as Japan, the US, or the Middle East.

  • Sea or air freight in refrigerated containers;
  • Local warehouses keeping frozen stock;
  • Distribution to retail and HoReCa, without ever breaking the cold cycle.

This ensures that customers in Tokyo or London enjoy the exact same product as in Lisbon.

The consumer’s role: best practices at home

The cold chain doesn’t stop at the point of sale. At home, it’s important to follow simple steps:

  • Always store at -18 °C;
  • Do not refreeze once defrosted;
  • Bake directly from frozen for best results.

These practices ensure the custard tart retains all its flavor and quality.

Why it matters

  • Food safety: minimizing any risk of contamination.
  • Sustainability: reducing waste by extending shelf life.
  • Authenticity: bringing the true Portuguese flavor anywhere in the world.

The cold chain is more than just a technical requirement – it’s what makes a frozen custard tart always taste fresh.
Thanks to advanced blast freezing and a reliable global logistics network, every tart is perfect from oven to plate, wherever you are in the world.